Privacy Policy
This Privacy Policy explains what information WeFiks Inc. ("WeFiks", "we", "us") collects through our website and estimate pages at wefiks.com, how we use that information, and the choices available to you.
What We Collect
Information you provide:
We may collect your name, mobile phone number, email address (if provided), property ZIP code, and information you provide about your remodeling project, including project scope, size, finish level, selected options, timeline, and whether the property is your home or a rental property.
Information collected automatically:
We may collect information such as the page that referred you to our website, advertising or campaign parameters, IP address, browser type, device information, and the date and time of your request. We use this information to operate our website, measure advertising performance, improve our services, and prevent spam or misuse.
How We Use Your Information
We may use your information:
- To calculate and provide the remodeling estimate you requested.
- To communicate with you about your project.
- To send SMS text messages if you separately and voluntarily opt in to receive SMS communications.
- To contact you by phone or email when appropriate in connection with your inquiry.
- To review project details, photos, and other information you provide.
- To schedule a site visit.
- To prepare or update estimates and written proposals.
- To provide customer service and project-related communications.
- To measure website and advertising performance.
- To maintain business records and comply with applicable legal requirements.
SMS and Mobile Information
We do not sell or rent personal information.
Mobile information, including mobile phone numbers, SMS opt-in data, and text messaging consent, will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may use service providers to process information on our behalf when necessary to operate our website, provide communications requested by customers, deliver SMS or email messages, maintain our systems, or measure advertising performance. These service providers may only use the information as necessary to provide services to WeFiks and may not use SMS opt-in information for their own marketing or promotional purposes.
SMS Text Messages
Customers may optionally consent to receive SMS messages by entering their mobile phone number and checking the separate SMS consent checkbox on our estimate form.
The SMS consent checkbox is optional and is not selected by default. Customers may submit an estimate request without consenting to SMS messages.
If you opt in, WeFiks Inc. may send SMS messages related to your requested bathroom remodeling estimate and related project communications, including estimated price ranges, estimate updates, requests for project information or photos, appointment scheduling, proposal notifications, and customer service messages.
Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to opt out of SMS messages.
Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing any goods or services from WeFiks Inc.
For additional information about our SMS program, please review our SMS Terms & Conditions:
https://wefiks.com/wefiksservices/terms.html
Who Can Access Your Information
Your information may be accessed by authorized WeFiks personnel who need it to respond to inquiries, prepare estimates, schedule appointments, communicate with customers, or perform related business functions.
We may also use service providers that process information on our behalf for services such as website hosting, communications, analytics, and advertising measurement.
We may disclose information when required by law, legal process, or government request, or when reasonably necessary to protect the rights, safety, or property of WeFiks, our customers, or others.
Cookies and Advertising
Our website and estimate pages may use cookies and similar technologies, including Google Ads and Google Analytics, to measure website activity, advertising performance, and conversions.
You may control cookies through your browser settings and may manage personalized advertising preferences through Google's advertising settings.
Data Retention
We retain inquiry and project information for as long as reasonably necessary to respond to your request, provide services, maintain business records, resolve disputes, and comply with legal or contractual obligations.
Inquiry records are generally retained for up to three years unless a longer retention period is reasonably necessary or required by law.
Your Choices
You may contact us to:
- Ask what personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of information, subject to applicable legal and business recordkeeping requirements.
- Opt out of SMS messages by replying STOP.
- Ask us to stop contacting you by phone or email.
California residents may have additional rights under applicable California privacy laws. WeFiks will respond to applicable privacy requests as required by law.
Contact Us
WeFiks Inc.
Tarzana, CA 91356
Phone: (323) 393-3457
Email: estimates@wefiks.com